The right care when you need it most
24/7 access to healthcare and medical advice by phone, video or app.
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Achieve your goals with confidence
Get healthy and live well with Teladoc Health, available through your Blue Cross and Blue Shield Service Benefit Plan.
General Medical
(24/7 care)
Talk to a doctor 24/7 for non-emergency needs like allergies and sinus infections.
24/7 Nurse Line
For 24/7 health advice, call the Nurse Line. Get health answers and advice on where to go for non-emergency care from registered nurses at no cost. Call 1-888-258-3432, chat or message securely online at fepblue.org/myblue, or use the fepblue app for instant access.
Global Care
Teladoc Global Care allows you to connect with experienced doctors by phone, tablet or computer anytime, anywhere.** Download the Teladoc Global Care app for free on the App Store or Google Play.
Mental Health
Take the first step toward feeling better and flourishing mentally with the help of a therapist or psychiatrist.
Adolescent Mental Health care is also available for teens aged 13-17, with prior consent from parent or guardian.
Dermatology
Send a photo of any skin issue and receive a response from a board-certified practitioner within 24 hours. Get treatment or a prescription (if needed) right through the app.
Nutrition
Gain access to registered dietitians who work with you to develop a personalized nutrition program. All programs are based on the latest scientific research guidelines and created just for you.
I have a very busy schedule, and in order for me to stay healthy, this is the perfect avenue for me.
The testimonials, opinions and statements reflect one individuals' personal experience with Teladoc Health. Results and experiences may vary from person to person and will be unique to each individual. The testimonials are voluntarily provided and are not paid. The individual in the photo is not the individual who provided this testimonial.
Frequently asked questions
How much do Teladoc Health services cost?
Services may vary based on health plan or employer. Please set up your account to see which services are available to you and how much they cost. Your welcome letter or benefit manager can show you how much they cost.
Can I get a prescription?
Teladoc Health does not guarantee prescriptions. It is up to the doctor to recommend the best treatment. Teladoc Health doctors do not issue prescriptions for substances controlled by the DEA, non-therapeutic and/or certain other drugs that may be harmful because of their potential for abuse. Also, non-therapeutic drugs such as Viagra and Cialis are not prescribed by Teladoc Health doctors.
View the current list of DEA-controlled substances.
*Product offerings and pricing are subject to the terms of your Blue Cross and Blue Shield Service Benefit Plan.
**All current Service Benefit Plan members living overseas who have an international address are eligible for Teladoc Global Care. Members with a U.S.-based address are not eligible.