There are two approaches to completing any given task. There’s checking the box and getting it done. And then there is going above and beyond; giving it your all and ensuring that it’s been completed correctly, thoroughly, and with scrutiny to the finest detail. At Teladoc, we take the latter approach to security. It’s a serious commitment that we’ve engrained into the entire organization as part of our culture. Our clients put their trust in us, and it’s our inherent responsibility to safeguard their data, and the respective protected healthcare information (PHI) of their employees or their members.
In the spirit of going above and beyond, we voluntarily elected to go through the rigorous six-month certification process for the Health Information Trust (HITRUST) Alliance – think Ironman training for health care – to earn CSF Certified Status. With what I would estimate are less than 5% of all healthcare organizations – including vendors and providers – having the HITRUST certification, it’s our assurance to you that your data security and privacy needs are being met.
However, to fully thwart the bad guys, we are also staunch believers in instilling security best practices in all. The reality is that hackers and the bad guys don’t just target vendors. You’ve heard of phishing exercises and ransomware that can also lead to serious consequences for your business. So, while we go the extra mile, here are the top 5 measures you can take on your end to raise the security IQ of your employees:
Security is truly a team sport. We keep our promise to our clients that we will always go the extra mile. But with the perpetuation of security risks, building a culture around security will help assure that your organization, and your employees’ data, is safeguarded from the bad guys.