Corporate News

Teladoc Health Launches Teladoc Global Care Services

Unique new offering enables multinational employers and insurers to seamlessly provide access to care for individuals while abroad

PURCHASE, NY, September 20, 2018Teladoc Health (NYSE: TDOC), the global leader in virtual care, announced today the launch of Teladoc Global Care, the first virtual care offering of its kind to uniquely meet the needs of globally mobile individuals in need of general medical care. The addition of Teladoc Global Care services enables multinational organizations to provide expats and travelers with a single solution for convenient and easy-to-navigate access to quality care, regardless of geographic location.

With more than $1.33 trillion in global business travel spending and more than 66.2 million expatriate workers worldwide, the trend of globally mobile workforces is on the rise. As such, multinational companies are increasingly focused on supporting these employees and their dependents to assure engagement, retention and productivity, with better access to healthcare an increasingly important consideration.

“Navigating an unfamiliar health system while traveling heightens uncertainty and stress for employees and can result in higher costs for plan sponsors,” explained Dan Trencher, senior vice president of product and corporate strategy, Teladoc Health. “With the introduction of Global Care, Teladoc Health is transforming how people access and experience healthcare around the world, and successfully accelerating the pace of innovation with truly differentiated virtual care offerings.”

Delivered within the Teladoc mobile app experience, Global Care makes it easy to talk with a doctor who not only speaks the individual’s language, but has the experience and training to listen to the unique health situation with cultural sensitivity and guide the individual through the local health system as needed. The 24×7, non-emergency service can be utilized worldwide and care is delivered in more than 20 languages including English, Spanish, Portuguese, French, Hungarian, Polish, Mandarin, Cantonese, Korean, Thai, Malay, Hindi, Japanese and Arabic.

“Regardless of their location, when an individual is seeking care for themselves or for a family member, they need to have complete confidence in the medical decisions being made,” said Lew Levy, chief medical officer, Teladoc Health. “With our global physician network, Teladoc Health can uniquely provide the comfort and clinical expertise for members whether they are home or thousands of miles away from home. We’re reducing stress, we’re lowering costs, and we’re improving care around the globe.”

Teladoc Global Care is now commercially available for large multinational employers and insurers. For more information, click here.

About Teladoc Health A mission-driven organization, Teladoc Health, Inc. is successfully transforming how people access and experience healthcare, with a focus on high quality, lower costs, and improved outcomes around the world. The company’s award-winning, integrated clinical solutions are inclusive of telehealth, expert medical services, AI and analytics, and licensable platform services. With more than 2,000 employees, the organization delivers care in 125 countries and in more than 20 languages, partnering with employers, hospitals and health systems, and insurers to transform care delivery. For more information, please visit www.teladochealth.com or follow @TeladocHealth on Twitter.