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Patient-Centered Virtual Care: An Executive Dialogue

Two external forces are buffeting hospitals and health systems across the country and accelerating their adoption of digital health technologies and virtual care delivery models. The first are nontraditional health care players who are offering digital health tools and independent virtual care options directly to consumers, bypassing the traditional continuum of care offered by hospitals and health systems. The second is the COVID-19 pandemic that has forced hospitals and health systems to quickly pivot to digital health tools like remote monitoring and virtual care models like telemedicine to provide care to patients who don’t need — or don’t want — in-person care.

Download this executive dialogue that explores the forces, challenges and solutions to defining and developing whole person virtual care.