How to set up your blood pressure monitor (HT945)
Keep scrolling for step-by-step instructions below.
Already have your blood pressure monitor set up? Learn more about your readings and see device FAQs.
Let’s do your first reading
Your Welcome Kit comes with everything you need—follow the steps below to get started.
1. Unbox your monitor
- Make sure your Welcome Kit came with everything shown here: arm cuff and tube, monitor and batteries
Before taking a reading
Rest for at least five minutes, empty your bladder and avoid exercise and caffeine for at least 30 minutes prior
2. Make adjustments
- Make sure your sleeve is out of the way on your upper arm
- Place your arm through the cuff loop with palm facing up
3. Position cuff
- The cuff’s edge should be about an inch above the elbow
- Align the tube with the center of your arm
4. Tighten cuff
- Cuff should be placed evenly around your arm (not too snug) and allow for one finger to fit between the cuff and your arm
5. Power on device
- Press the START/STOP button to turn on device
- Wait for the device to start
- Sit still while the cuff inflates
6. You’re all set!
- When your reading is done, results will show on the display
- Remove the cuff once it automatically deflates
- Open the Livongo app to see your synced results
Still having trouble?
Contact Member Support.
Is your blood pressure trying to tell you something?
Understanding your numbers is key to managing your heart health and preventing serious complications.
Systolic (top)
This is the pressure inside the arteries when the heart pumps blood
Diastolic (bottom)
This is the pressure in the arteries when the heart relaxes between beats
Our expert coaches are here to help you manage your blood pressure and give you the guidance and encouragement you need to stay on track.
FAQs
Teladoc Health is the world's leading virtual care provider. Livongo is now part of Teladoc Health, and we are in a brand transition phase. You may receive Livongo-branded and Teladoc Health-branded products during this transition. Other than brand name, there is no difference between products.
Yes! It is completely at no cost to you. Your employer, health plan or healthcare provider pays for the program on your behalf. Shipping is included too. You are not billed anything for joining and using Livongo.
First, you must have high blood pressure to join the Hypertension Management program. Next, you must be eligible through your employer, health plan or health provider. Spouses and dependents often qualify as well. Call us at 800-945-4355 if you have questions about your eligibility.
Next up, you’ll receive your Welcome Kit (if you haven’t already) that includes your blood pressure monitor. Then, follow the step-by-step instructions to complete your first reading and activate your device. You also now have access to the Livongo member website. You can also download and log in to the Livongo mobile app to start exploring more.
Teladoc Health takes your privacy seriously. Your health information is protected by federal and state laws, including HIPAA. Please see our Notice of Privacy Practices for more information on how Teladoc Health uses your health information.
To get the most out of Livongo, it’s highly recommended to download the app. This way you can easily keep track of everything you need—all in one place.
The Livongo blood pressure monitor has been validated by an independent organization. Measurements taken with this device are considered equivalent to those obtained by a trained healthcare provider using the gold standard method, cuff and stethoscope auscultation.
Yes! You can download your health summary report to share with your care provider.
After you take your first five readings, the Livongo app will display your baseline blood pressure reading. You will also receive a personal health report with your blood pressure readings to share with your doctor or a Livongo coach.
Continue to check your blood pressure according to your doctor’s recommendations or at least every two weeks.If we have enough data from the checks that you did complete, we can still determine a baseline blood pressure. If we do not, you can start your five checks over again.
GLP-1 FAQs
Note: GLP-1 solutions may be available to members enrolled in a Condition Management program based on the benefit offering provided by your employer, health plan or care provider. For questions on your benefits offering, please contact your benefits administrator.
Livongo care providers can prescribe GLP-1s for members enrolled in condition care through our Condition Management program when clinically appropriate.
Our approach is to offer these medications in addition to providing guidance on lifestyle modifications. Members can expect support from nutritionists, expert coaching and other licensed professionals.
It depends on many factors:
- You must be enrolled in our Diabetes Management, Hypertension Management, Weight Management programs, or Diabetes Prevention Program. Your employer or plan sponsor must also have opted in to offer our Condition Management service.
- If you clinically qualify, you’ll receive an invitation to enroll in Condition Management.
- Once enrolled, your Livongo care provider will assess whether a GLP-1 medication is right for you. Typically, these medications are available to members who meet additional clinical criteria. Members must also have already shown a strong attempt at lifestyle modifications and were unsuccessful.
You’ll meet with a Livongo care provider for an initial visit. During this visit, the provider will review your medical history. They’ll also review your current and previous medications. If you meet certain criteria, the provider may suggest starting a weight loss medication. Together, you can decide if it’s right for you. Your provider will also educate you on how to use it, the expected impact, side effects and how to monitor it.
After your provider submits the prescription, it may take several weeks to get it filled. You can expect some administrative follow-up to get the medication approved. You or your provider may need to submit more documentation, prior authorizations or appeal letters if the medication is denied. You’ll be informed if the medication is denied. And your provider may suggest a different one.
You can also expect regular clinical follow-ups after the initial visit:- Eight to 12 weeks to check early response and predict final response to medications.
- Every two to four weeks in the beginning and every two to three months thereafter for certain members and medications. The goal is to assess side effects, evaluate weight loss and adjust doses if necessary.
- Six to 12 months to evaluate weight maintenance, prevent weight gain and keep focus on diet and physical activity. For most weight loss medications, doctors recommend ongoing use if the medication is helping you lose weight. If you stop taking a medication that’s working, you can expect to regain the weight.
Your care provider may recommend additional clinical support. An expert coach will be available to support your weight loss journey. You may also meet with a registered dietitian for personalized nutritional guidance or a behavioral health specialist.
Out-of-pocket costs for these medications are quite high. Your insurance may or may not cover the cost of certain GLP-1s. If they don’t, there are patient assistance programs that may help with costs. However, many programs expire after some time.
Better together
Our devices are meant to be used together to help you better manage your health. If you have another connected device, let’s activate it!
Livongo is now part of Teladoc Health, and we are in a brand transition phase. You may receive Livongo-branded and Teladoc Health-branded products during this transition. Other than brand name, there is no difference between products.