Back and joint care FAQs

When should I choose Back and Joint Care Therapy?

You should choose Back and Joint Care Therapy if you want treatment for back and joint pain through live coaching and online videos and tutorials. Teladoc Health partners with Hinge Health to provide live coaching, online resources, and personalized treatment plans to manage and reduce back and joint pain. You should choose Back and Joint Care Therapy if you want to receive access to expert guidance from Hinge Health coaches and on-staff physical therapists by appointment, on-demand or via chat.

Our partnership program with Hinge Health provides members with access to a 4-8-week program for back and joint pain. Once you have enrolled, a certified health coach will reach out to you to create a personalized treatment plan. Though the program is at most eight weeks, enrolled members will have access to the program for one full year, including access to all the online resources and live coaching.

How do I enroll in the program?

Visit Teladoc.com or use the Teladoc Health app to create an account and enroll in the Back and Joint Care Therapy program. Once you enroll you will be asked to complete a health assessment that will help your therapist and/or coach work with you to tailor a treatment plan for your needs.

How much does the program cost?

The cost of a Teladoc Health visit varies, depending on the type of care you are requesting and your health plan design. Please refer to your welcome letter or contact Member Support to confirm pricing prior to requesting a visit.

Teladoc Health accepts all major credit cards and PayPal. Teladoc Health may change pricing at any time for any reason.

Please note: If you do not have access through your benefits or do not have health insurance, you can still use Teladoc Health for General Medical, Dermatology, Mental Health, Nutrition, and Back and Joint Care Therapy.

How does the program work?

Teladoc Health partners with Hinge Health to provide live coaching, online resources, and personalized treatment plans to manage and reduce back and joint pain. The Hinge Health program offers access to expert guidance from health coaches and on-staff physical therapists.

Our partnership program with Hinge Health provides members with access to a 4-8-week program for back and joint pain. Once you have enrolled, a certified health coach will reach out to you to create a personalized treatment plan. Though the program is at most eight weeks, enrolled members will have access to the program for one full year, including access to all the online resources and live coaching.

Can I receive prescription medication through the Back and Joint Care Therapy program?

No. The program is only for physical therapy, health coaching and personalized regimens with tutorials.

Where can I go to ask questions about the Back and Joint Care Therapy program?

Contact Member Support

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