Getting started with 24/7 Care

Finding quality care that truly meets you where you are is valuable, and we’re here to help. That’s why Teladoc Health 24/7 Care offers top-notch, convenient access to treatment for many common conditions. And now, if you’re eligible, you can experience excellent urgent care with confidential treatment, guidance and prescription refills for even more health concerns. Teladoc Health 24/7 Care offers: 

  • Comprehensive treatments—birth control, erectile dysfunction, insomnia, hair loss and more 

  • Proactive care—preventive strategies and treatment plans that help you stay ahead 

  • Prescription support—prescriptions and refills for medications you rely on for conditions like high blood pressure, high cholesterol, diabetes, asthma, COPD and more  

  • Specialist consults—follow-up care including diagnostic tests and imaging 

  • Convenience—same-day confidential care to help maximize your benefits and spend less 

Teladoc Health 24/7 Care has you covered... 

Care that meets you where you are 

During your 24/7 Care visit, your care provider can provide confidential guidance, treatments and care plans for your most sensitive needs. They can order labs and diagnostic tests to help determine the underlying cause of your condition. Our providers can also prescribe medications and modify existing prescriptions to better fit your needs.  

 

After your visit, get convenient follow-up care with easy access to lab results, imaging and more through the app. Enjoy affordable and convenient same-day care with lower out-of-pocket costs. With 24/7 Care from Teladoc Health, you have a virtual healthcare partner wherever you are—by phone, online or in the app.  

 

Getting started 

Start online or in the Teladoc Health app easily. 

  1. Sign in to your online account here. 

  1. In the Care options menu, find 24/7 Care and select “Get care now.”  

  1. Complete a few questions about your health. 

  1. When you reach the “Reason for visit” drop down, tell us what you’re coming in for. 

You will see a list of the conditions you are eligible to receive treatment for. Eligibility depends on your plan with your provider and your medical history.  

And that’s it! 24/7 Care is more than just urgent care. It’s a holistic and convenient way to prioritize your well-being in a way that fits your life. Get care that fits your schedule anytime, anywhere. 

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