How to enable notifications on smart watches

Apple watches

  1. Open the Watch app
  2. Tap on the My Watch tab at the bottom left of the screen
  3. Tap on Notifications
  4. Scroll to until you find the Livongo app and confirm notifications are enabled (toggle to right)

Samsung watches (Galaxy or Gear)

  1. Open the Samsung Galaxy Watch app
  2. This app also works for Gear S2, Gear S3, and Gear Sport watches
  3. Tap Notifications
  4. Allow Receive Notifications

Fitbit devices iOS (Ionic, Versa)

  1. Open the Fitbit app
  2. Tap the Account button located in the upper right
  3. Tap your watch from the list shown
  4. Tap Notifications
  5. Tap App Notifications
  6. Scroll to find the Livongo app
  7. Make sure Livongo notifications are allowed (move toggle to right)

Fitbit devices Android (Ionic, Versa)

  1. Open the Fitbit app
  2. Tap the Account button located in the upper right
  3. Tap your watch from the list shown
  4. Tap Notifications
  5. Tap App Notifications
  6. Scroll to find the Livongo app
  7. Tap the corresponding checkbox if it isn’t already checked

 

 

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