Teladoc Health offers virtual counseling from psychologists and therapists. You can choose a therapist, psychologist or psychiatrist who fits your needs and schedule visits 7 days a week from wherever you’re most comfortable. If you have coverage for therapy, you can schedule a visit at any time with the following steps.
How to schedule a visit:
- Log in to your account, either via a web browser or the mobile app.
- On your home page, look for a card that says either “Mental Health” or “Talk with a therapist.”
What to do if you don’t see a “Mental Health” or “Talk to a therapist” card on the home page:
- Look for either “Programs” or “Connect” in the navigation bar.
- Select options for either “Mental Health” or “Teletherapy.”
How to schedule a time to meet with a therapist of your choosing:
- Select “Request a visit.”
- Select who the visit is for.
- Select the country and state you’ll be in for your visit.
- Confirm your emergency contact information.
- Next, share the reason for your visit and whether or not you’re looking for medication support. You can also add your preferred visit time.
- You can adjust your search filter to include other “Reason for your visit” options at any time.
- Select a provider. Each provider has a “View profile” link where you can get to know them and select the best one for you. Next, select a visit time that works for you or request a different time from the provider. Then select “Request a visit.”
- After you request a visit, select when and how you would like to connect (you can choose either phone or video).
- Confirm other forms of contact in case you and your provider are unable to connect through your preferred method.
- Choose or confirm your preferred pharmacy for any prescriptions in case you have prescriptions ordered after your visit.
- Review your visit details, submit and confirm.
You can view your upcoming visit on your home page.