Troubleshooting error messages

In the event of an error while checking your blood glucose, an error message will appear on your meter screen.

Table outlining instructions for troubleshooting a variety of error messages

If you have any questions about your Livongo meter, please contact Member Support at (800) 945-4355 or email us at membersupport@livongo.com. We are available 24 hours a day, seven days a week.

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