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- Which service should I use for skin concerns or conditions?
- What should I expect when requesting a dermatology review?
- Do I have to upload an image?
- How long will it take for the dermatologist to respond to my visit request?
- If the dermatologist has additional questions, how will I be notified?
- If my condition requires immediate attention, how will I be notified?
- How much does a dermatology review cost?
Which service should I use for skin concerns or conditions?
Our Dermatology service provides care from licensed dermatologists for persistent or serious skin issues like acne, rosacea, psoriasis, moles or rashes. You provide a description of your skin condition and upload images for the dermatologist to review. The dermatologist will then communicate with you through the secure Teladoc Health message center.
What should I expect when requesting a dermatology review?
When requesting a review, you will be asked to provide a description of your skin condition and upload images of it. A dermatologist will review your request. They will then contact you through our secure message center within 24 hours or less. You can ask follow-up questions in the message center for up to seven days after your online review. All communication with the dermatologist is through the Teladoc message center. This service is only through the app or online.
Do I have to upload an image?
Yes. For the dermatologist to properly review and diagnose your condition, it is required that a minimum of three images be uploaded prior to scheduling your review.
How long will it take for the dermatologist to respond to my visit request?
The dermatologist will respond within 24 hours or less, diagnosing your condition and providing a personalized treatment plan, or asking for more information if needed.
If the dermatologist has additional questions, how will I be notified?
Your dermatologist will message you through the secure Teladoc Health message center if they need further clarification on the information you’ve submitted. If you have a new message from your dermatologist, you will receive a notification through email or text.
You can also ask follow-up questions at no charge for up to seven days after receiving your diagnosis.
If my condition requires immediate attention, how will I be notified?
Teladoc Health will send you information through the message center. To ensure patient safety, Teladoc Health may also have a licensed clinician contact you by phone, if necessary.
How much does a dermatology review cost?
The cost of a Teladoc Health visit varies, depending on the type of care you are requesting and your health plan design. Dermatology online reviews can be as low as $0 per review with insurance. Please refer to your welcome letter to confirm pricing. You can also call us at 1-800-Teladoc to confirm pricing prior to requesting a visit.
Teladoc Health accepts all major credit cards and PayPal. Teladoc Health may change pricing at any time for any reason.
Please note: If you do not have access through your benefits or do not have health insurance, you can still use Teladoc Health for General Medical, Dermatology, Mental Health, Nutrition, and Back and Joint Care Therapy.