Primary360

Primary care to become your healthiest self

Discover a whole new way to take care of your health—body and mind. Talk to a board-certified doctor of your choice, by phone or video. Primary360 is covered by many health plans and employers with no subscription or membership fees.

Your annual checkup is $0.*

Primary care, re-imagined

Primary360 is a unique way to manage your overall health — body and mind. We've brought together tech and board-certified physicians and specialists to provide you with a unique, personalized care experience. Get advice from a doctor who gets to know you over time and the guidance you need to keep your health on track. It's a whole new way to work towards your health goals — whatever they may be.

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Your annual checkup is $0 with no subscription or membership fees. Follow-up visits are as low as $0 based on coverage from your benefit provider.

From board-certified doctors to mental health providers, specialists and nurses, you'll be supported at every step of your health journey.

Based on your Primary360 visit, your Care Team puts together your Care Plan to provide you with clear next steps and follow-ups as needed so you can become your healthiest self.

You'll get referrals to in-person (and in-network) specialists if needed. Your Care Team can support with follow-ups as well.

What to expect with Primary360

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Create your account in minutes and complete a brief health assessment. Then select a PCP who fits your needs, and schedule a visit at a day and time that works for you.

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You'll receive a Welcome Kit in the mail, which includes a blood pressure monitor that you get to keep - at no cost to you*. A nurse from your Care Team will call you to help you take a reading and gather concerns you'd like to discuss with your PCP.

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During your visit, you'll spend as much time as you need with your doctor in order to thoroughly review your medical information and health goals.

After your initial visit, your dedicated Care Team will help create your personalized Care Plan to help you reach new levels of health. Your plan may include virtual and in-person services like:

  • Prescription
  • Mental health screenings
  • Blood pressure management
  • Lab and bloodwork orders
  • Routine cancer screening orders
  • Cholesterol management
  • Referrals to in-person specialists
  • Weight management
  • Diabetes management

The leader in virtual care

With 20 years of experience and over 50 million patient visits completed, Teladoc Health has the experience and know-how to deliver modern care. Our providers work hard to help you get healthy and reach your goals.

By the numbers:

50

million patient visits completed

4.8/5

stars on the app store

90%

of Teladoc Health members are satisfied with the care received across services**

Primary Care for a healthier ever after

At Teladoc Health, primary care isn't just an annual checkup. It's care for all the big moments and small things along the way—and everything in-between.

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What is Primary360?

What is Primary360?
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The doctors behind Primary360

The doctors behind Primary360
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Connected care starts here

Connected care starts here
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Hear what our members have to say

Hear what our members have to say

Register today and choose your primary care doctor.

Still have questions?

Primary360 offers convenient access to high-quality primary care that revolves around you—your lifestyle, your needs and your health. It starts with you selecting a primary care provider (PCP) and building an ongoing relationship with a dedicated Care Team that gets to know you as a person. From the annual checkup and ongoing wellness needs to managing chronic conditions and more complex challenges, eligible adults have access to trusted medical care and personalized support.

Eligible adults—ages 18 years and older—can use Primary360. Primary360 is ideal for those who don't currently have a primary care provider or who see their primary care provider less often than they should.

Our primary care providers (PCPs) are board-certified in family practice, internal medicine and related specialties, and have specific experience building relationships with patients in a primary care setting.

You will also have access to an experienced Care Team of registered nurses, medical assistants and Care Coordinators who provide additional support and coordinate your virtual and in-person care throughout your care journey.

In this first appointment, expect to spend time with your chosen primary care provider discussing your family and personal medical history, risk factors, medications and health challenges. Together, you and your primary care provider will define health goals and identify the tools needed to succeed. As a follow-up, relevant lab or diagnostic tests may be needed. Your Care Team can help schedule these services, and test results will be presented on your Teladoc Care Team Messages page. Your primary care provider will follow up to discuss results after testing is complete. After your visit, your primary care provider and Care Team will create a personalized care plan that will always be accessible through your Teladoc account.

Prior to your visit, we'll send you a blood pressure monitor straight to your home, at no cost to you*. That allows you to easily record your blood pressure and review the results with your primary care provider (PCP) during your visit. Your PCP will also review the information you provided on your Primary360 Assessment prior to your appointment.

During the visit, they will assess your body mass index by reviewing your height and weight, go over your blood pressure results and dive into more details about your family and personal medical history to assess your health. Video visits are preferred and recommended. You will also be able to upload photos of anything you'd like your PCP to specifically look at. Your PCP will order labs and screenings if needed, and your dedicated Care Team will work with you to find in-network labs or specialists.

With Primary360, Care Team members are ready to help you every step of the way. At the core of your care is your visit with your doctor, but your Care Team is here to help you check your vitals, coordinate lab and imaging orders, assist with referrals to specialists and answer questions. They're like the staff in a doctor's office, but offer personalized support when and where it's most convenient for you.

Yes. Our primary care providers (PCPs) can start new medications when necessary and appropriate and can prescribe refills for maintenance medications for an entire year. We do not prescribe opioids, narcotics and other DEA-controlled substances.

Your primary care provider can order lab work, imaging studies, referrals, vaccinations and even devices that allow remote monitoring. Your Care Team will help you connect to an in-network lab or specialist, and your primary care provider will follow up to discuss results after testing or imaging is complete.

If you are sick and in need of care right away, you can request a General Medical visit to talk to a doctor 24/7 for non-emergency conditions like cold and flu, sinus infections, allergies and more.

If you are scheduling an annual checkup, your fee will be waived in accordance with your benefits policy. Pricing and services vary depending on employer and health plans. Create your account to view your available Teladoc Health benefits.

Everyday personalized care to get well. And live well.

Register today and download our mobile app.

*If you are scheduling an annual checkup, your fee will be waived in accordance with your benefits policy.

**Teladoc Health data

PL015955.A