Integrated with the systems you already run
Solo™ connects smart care to the technology at the center of your operation with integration across your EHR and clinical stack.
One platform, multiple ways to connect
Six-plus years inside the Epic ecosystem
Not a recent integration. A long-standing one — validated across how care actually gets delivered.
Integrate with Epic Monitor
Pair purpose-built devices with Epic Monitor to support centralized virtual observation and keep users within Epic.
Key capabilities
- Real-time video and audio session management
- Pan-tilt-zoom camera controls and night vision
- Built-in privacy controls
- Room-based alerts to support timely responses
- Centralized observation of multiple patients
Supports workflows including:
- Falls and elopement
- Behavioral health
- Isolation rooms
- Post-surgical monitoring
Integrate with Bedside TV
Bring enterprise virtual care into the patient room and support a more connected bedside experience within the Epic ecosystem.
Integration supports
Virtual care interactions through the bedside TV experience
Real-time video and audio capabilities
Privacy controls designed for inpatient environments
Connection to purpose-built, clinical-grade device capabilities
A familiar Epic experience for care teams and patients
Integration is one capability of the platform beneath it.
Start with Epic Monitor. Scale with Solo.
Epic Monitor brings virtual observation into the environment you already own purpose-built for observation at system scale, AI-enhanced, and sharing a device* with nursing, consults, and specialty access. Not a replacement of your Epic investment, but an expansion of it.
| Where Solo extends | Epic Monitor | Solo Virtual Observation |
|---|---|---|
| Concurrent patients monitored | Designed for focused cohorts. | Solo Virtual Observation |
| Real-time language translation | — | Included |
| Pre-recorded voice prompts | — | Included |
| Observer notes | — | Included |
| Concurrent observation + clinical consults on one device | — | Included |
The integration record
Trusted by leading health systems
Still have questions?
Does Solo integrate with Epic?
Yes — deeply. More than six years in Epic's Connection Hub with three live workflow patterns (Scheduled Patients at Home, Direct to Device, On-Demand Patients), plus [status-gated Toolbox language per Section 4].
Which EHRs does Solo work with besides Epic?
Solo's integration is built on open standards — HL7 and FHIR — so it connects to leading EHR environments, with Epic as its deepest and most validated implementation.
What's the difference between Epic Monitor and Solo's virtual observation?
Epic Monitor is a strong way to start observation inside Epic, and it's designed to work with vendors like Teladoc Health. Solo Virtual Observation is the enterprise path: system-scale monitoring, AI fall-risk detection, translation, and a shared device with nursing and consults.
Does Solo support MyChart Bedside TV?
Yes — telehealth, education, and engagement through in-room displays on Epic-approved devices from PDi, LincTV, and Amino.
Will clinicians document in two places?
No. The integration is designed so virtual encounters live in your EHR workflows.
What does implementation ask of our IT team?
A defined path: our integration specialists work directly with your analysts through scoping, build, and validation, following patterns proven across deployments.
Bring your architects and your Epic analysts.
We speak both languages.
*Use of the word “device(s)” in this document refers to Teladoc Health telehealth products, not medical devices as defined in Section 201(h) of the FD&C Act.
**Internal Teladoc Health Data