Intelligence is built into the Solo™ platform. The signals, insights, and alerts that help care teams act sooner, runs on the devices* already in your rooms. No new sensors. No re-platforming. No black box.
Bolt-on AI produces pilots that stall and tools clinicians route around. Intelligence has to be embedded where care happens.
Bolt-on AI produces pilots that stall and tools clinicians route around. Intelligence only matters when it's embedded where care already happens.
Prevent harm before it happens: Computer vision that reads movement and behavior, flagging fall risk before it happens.
Safety awareness that extends to your staff, surfacing risk in the moments it enters the room.
Ambient documentation that turns the conversation into the draft noteso time is spent delivering care, not taking notes
Real-time translation that puts understanding between patient and clinician without waiting on availability.
Physiological signals captured without contact.
New intelligence, embedded in the care workflows health systems already use.
Ambient documentation, built into Solo.
Keep the conversation at the center of inpatient and direct-to-patient virtual visits while ambient AI helps prepare clinical and nursing documentation in Solo or your EMR. No second application to open, no separate workflow to learn.
Clinical signals without extra equipment, built into Solo.
Capture physiological signals without contact, using the devices* already in the room. Clinicians get more clinical context in the same Solo encounter, with nothing to hand the patient and no new workflow to manage.
This isn't AI deployed beside your virtual care program layer built into Solo. That means AI-intelligence shows up inside the workflows your teams already run: observation becomes proactive, documentation becomes lighter, consults arrive with context.
For most vendors, a smart room is a construction project — new sensors, new installs, new disruption in every room. On Solo, the room gets smarter through software. The same device that carries your consults and observation becomes the room's sensing and intelligence point, and when a new capability ships, it activates across the fleet by software update in every room, every site, at once.
Standalone AI tools ask you to trust a black box wired into someone else's stack. The intelligence layer inherits Solo's foundation — the device fleet, the EHR integration, the governance, the 24/7 managed services.
Every Solo use case becomes more capable with the intelligence layer behind it — observation that predicts, nursing that documents itself, consults that arrive with context. Activate the streams that matter now and add the rest as your program matures, on the same platform and the same devices, with an investment that compounds instead of resetting.
Proactive fall-risk detection, staff safety awareness, ambient documentation, real-time translation, and contactless vitals — each embedded in a live clinical workflow, with the portfolio expanding through software.
No — and that's the point. Intelligence is a layer of the platform: it inherits Solo's devices, integrations, and governance rather than arriving as one more system to secure.
No. The AI runs on the Solo devices already in your rooms, and new capabilities activate across your fleet by software update.
Yes. The intelligence layer surfaces information; your clinicians decide. It's built to support clinical judgment, not substitute for it, under the same governance as the rest of the platform.
Most alternatives are either bolt-on AI point tools or smart-room programs that start with new sensor installations. The intelligence layer is built into an enterprise platform you may already run — inheriting its devices, integrations, and governance — so the smart room is an activation, not a construction project.
Most systems begin with one value stream tied to an active workflow — safety observation is the most common entry point — and then expand as results land.
*Use of the word “device(s)” in this document refers to Teladoc Health telehealth products, not medical devices as defined in Section 201(h) of the FD&C Act.
**Internal Teladoc Health data
