AI-enhanced observation on the Solo™ platform helps you anticipate fall risk and take action sooner, extending coverage far beyond one-to-one sitters, making safety a system-wide standard instead of a nightly staffing decision.
One-to-one observation is the most expensive kind of coverage there is — and it still has gaps.
Remote safety monitor staff watch multiple at-risk patients using the in-room Solo device*. They verbally redirect patients and alert bedside staff when additional support is needed, while clinical consults continue on the same device.
Around-the-clock virtual observation with AI that predicts and surfaces risk earlier.
Virtual observation helps address fall risk and unsafe movement, interference with lines, tubes, and treatment devices, behavioral health needs, and staff safety.
Predictive AI picks up the early signs of risk. A remote observer responds in the moment and brings bedside staff in when needed, while leaders gain program-level visibility and reporting.
Virtual sitting is one powerful application of Solo. The same platform, devices, and infrastructure that support virtual observation can connect to other clinical programs across the enterprise — giving health systems one foundation to build on as needs evolve.
See how the Solo Platform brings it all together.
It works alongside your virtual nurses — surfacing signals, easing documentation, and lightening everyday workflows. Same room. Same device. New intelligence.
Many systems prove virtual care with observation — the ROI is fast and the need is urgent. On Solo, that same infrastructure activates virtual nursing, specialty access, and the platform's AI as your program matures. No new hardware. No new vendor. No starting over.
Virtual sitting — also called virtual patient observation — uses trained remote monitors and AI-enabled technology to watch over at-risk patients without a staff member in the room. One observer covers multiple patients at once, with immediate escalation to bedside teams the moment intervention is needed.
A remote safety monitor views live feeds from in-room Solo devices, speaks directly with patients to redirect risk, and alerts bedside staff instantly. The platform's AI adds a proactive layer, analyzing movement and behavior to flag danger before an incident occurs.
Most vendors sell a single-purpose monitoring application. On Solo, observation shares a platform and a device with virtual nursing, specialist consults, and AI — one vendor, one governance model, and an investment that compounds instead of accumulating silos.
Clients report fewer falls and adverse events, meaningful reductions in unreimbursed sitter spend, faster intervention when patients need help, and bedside teams freed to focus on clinical care.
Yes. Safety monitoring and virtual clinical care — nursing, consults, education — run concurrently on the same Solo device without disrupting each other. That concurrency is a core advantage of the platform approach.
Yes. The same observation infrastructure supports behavioral health monitoring and extends safety awareness to the care team itself — one layer protecting everyone in the room.
*Use of the word “device(s)” in this document refers to Teladoc Health telehealth products, not medical devices as defined in Section 201(h) of the FD&C Act.
**Internal Teladoc Health Data
