Saint Luke’s Health System addresses nursing shortages and transforms patient care

Saint Luke’s Kansas City Health System partnered with Teladoc Health to launch a successful virtual nursing program that addressed nursing shortages and improved patient care during the COVID-19 pandemic. By utilizing in-room monitors for telehealth, clinicians provided virtual care while virtual nurses supported bedside nurses with non-hands-on tasks, resulting in improved patient and nurse satisfaction, enhanced care quality, increased efficiency, and a better work environment.