Virtual Patient Monitoring at Scale

Watch Dr. Joy White and Matthew Rosenstein discuss how Legacy Health Good Samaritan evolved their approach to virtual patient monitoring to support greater scale, clinical capacity, and operational efficiency. They share the considerations that shaped Legacy Health’s approach, from patient safety and workforce needs to technology, workflows, and long-term scalability, as well as lessons learned through implementation.

You’ll come away with practical considerations for evaluating your own virtual patient monitoring program and for positioning virtual observation as part of a broader, more integrated approach to care delivery.

What you’ll learn

• Identify the clinical, workforce, operational, and technology considerations that may signal a need to reevaluate an existing virtual sitting model.

• Assess virtual observation strategies for enterprise scalability, including monitoring capacity, workflow integration, technology infrastructure, and alignment with broader virtual care initiatives.

• Apply lessons from Legacy Health’s transition and implementation to stakeholder alignment, adoption, and the development of a sustainable virtual observation program.