Teladoc Health's virtual nursing solution runs on SoloTM—our enterprise virtual care and AI platform—integrating remote nurses directly into your existing workflows across inpatient settings. One platform, one device, and measurably more capacity for the bedside teams who need it most.
Virtual nurses work shoulder-to-shoulder with your bedside team—handling admissions, discharges, patient education, and care coordination remotely, so the right person is always on the right task. Backed by AI-assisted documentation and real-time clinical signals, your whole care team stays connected and informed.
Medication reconciliation, chart updates, care plan reviews—virtual nurses take on the work that pulls bedside staff away from patients. The result is less overtime, fewer unnecessary in-room visits, and nurses who can actually focus on the care only they can deliver.
Virtual nursing drives measurable financial impact: better hours per patient day (HPPD), reduced average length of stay, and lower travel and contract staffing costs. And because it runs on Solo, you’re not paying for another point solution—you’re building on a foundation that expands with your needs.
By reducing administrative burden on bedside staff—and extending digital mental health support to your nursing team—virtual nursing tackles the root causes of nurse dissatisfaction. Better workflows lead to better well-being, and better well-being leads to nurses who stay.
Launching a virtual nursing program can be a complex process. This interactive planning guide, created by Teladoc Health in conjunction with health system nursing leaders from around the U.S., outlines the key considerations for hospitals and health systems thinking about implementing a virtual nursing solution and taking the first steps toward transforming patient care delivery.
Hear how our clients use virtual nursing to better serve their patients, their organizations and their communities.
Chief Nursing Executive
Valley Health
Chief Digital Officer
St. Luke’s Kansas City
per day given back to bedside nursing staff by integrating virtual nurses*
reduction in RN turnover rates on a virtual nursing unit*
reduction in turnover rates for all employees on the virtual unit*
Explore various topics relevant to nursing and technology leaders from two CNIOs at industry-leading organizations—Jefferson Health and Microsoft.
SVP and Chief Nursing Informatics Officer
Jefferson Health
SVP, Clinical Solutions and Innovation
Teladoc Health
Global Chief Nursing Information Officer
Microsoft
Gain insights and learn more about the transformational power of virtual nursing in this curated collection of resources.
Virtual nursing for hospitals is the fastest-growing segment of enterprise telehealth—and one of the most impactful ways health systems are extending care capacity without adding headcount. Teladoc Health's virtual nursing solution integrates remote nurses directly into hospital workflows through the Solo platform, connecting them seamlessly with bedside staff, physicians, and the broader care team. The result is more coordinated inpatient virtual care, better experiences for patients and nurses alike, and a foundation that scales across your system.
Health systems deploying virtual nursing report measurable improvements across clinical, operational, and workforce metrics, including: improved hours per patient day (HPPD); more effective nurse onboarding and training; increased adherence to clinical protocols; reduced length of stay and faster discharge workflows; lower costs for travel, contract staffing, and overtime; reduced patient transfers; 24/7 virtual nursing coverage; and significantly improved nurse satisfaction and retention rates.
Virtual nurses take on the patient communication and administrative tasks that don't require a physical presence—admissions and discharge activities, medication reconciliation, care plan updates, chart audits, patient and family education, care team coordination, and more. By handling this work remotely through the Solo platform, virtual nurses free bedside nurses to focus on the hands-on care only they can deliver.
No. Virtual nurses complement and support bedside nurses—they don't replace them. The goal is to reduce the administrative burden on bedside staff so they can spend more time on direct patient care. Virtual and bedside nurses access the same real-time patient data, including live views of bedside monitors, enabling true clinical collaboration.
Nurse burnout is driven in large part by administrative workload, not clinical care itself. By reassigning high-volume tasks to virtual nurses, bedside nurses get back time, energy, and focus. Combined with digital mental health support available through the Solo platform, health systems can address burnout at its source—improving well-being, job satisfaction, and retention across the nursing team.
Most virtual nursing vendors offer a point solution—a single application for a single use case. Teladoc Health delivers virtual nursing as part of Solo, an enterprise platform that also supports virtual sitting, telestroke, AI-enabled monitoring through Clarity, and ambulatory care. That means the investment you make in virtual nursing today becomes the foundation for every virtual care capability you'll need tomorrow. One platform. One device. No need to restart with a new vendor every time your priorities evolve.
Our virtual nursing solution is built to minimize disruption and maximize adoption. In-room devices connect directly to existing hospital infrastructure—including hospital TVs—and feature robust privacy, collaboration, and accessibility capabilities. Behind the scenes, Solo integrates with your EHR and existing clinical systems, so virtual nurses and bedside staff always share the same patient information. We also provide implementation support, change management guidance, and 24/7 technical assistance to ensure your program runs reliably from day one to year five.
*Teladoc Health client provided data.