Integrated with the systems you already run. Proven inside Epic.
Solo™ connects smart care to the technology at the center of your operation with integration across your EHR and clinical stack.
One platform, multiple ways to connect
Six-plus years inside the Epic ecosystem
Not a recent integration. A long-standing one — validated across how care actually gets delivered.
- 6+ years in Epic's Connection Hub
- 3 validated workflow patterns
- 1 Toolbox category
Epic Toolbox — Inpatient Virtual Care
Spanning Epic Monitor and Epic Bedside TV.
Variant A: Teladoc Health holds designations for both — showcased in the Epic Showroom as an approved Toolbox designee.
Variant B: Teladoc Health is building to Epic's published specifications for both, on the path to Showroom designation.
Integration is one capability of the platform beneath it.
Start with Epic Monitor. Scale with Solo.
Epic Monitor brings virtual observation into the environment you already own purpose-built for observation at system scale, AI-enhanced, and sharing a device* with nursing, consults, and specialty access. Not a replacement of your Epic investment, but an expansion of it.
| Where Solo extends | Epic Monitor | Solo Virtual Observation |
|---|---|---|
| Concurrent patients monitored | Designed for focused cohorts. | Solo Virtual Observation |
| Real-time language translation | — | Included |
| Pre-recorded voice prompts | — | Included |
| Observer notes | — | Included |
| Concurrent observation + clinical consults on one device | — | Included |
Care on the screen already in the room
Solo supports MyChart Bedside TV workflows — telehealth sessions, education, and engagement delivered through
the in-room display — with compatibility across Epic-approved devices from PDi, LincTV, and Amino. The room's
biggest screen becomes part of the care model, not just the entertainment package.
The integration record
**Internal Teladoc Health Data
Trusted by leading health systems
Still have questions?
Does Solo integrate with Epic?
Yes — deeply. More than six years in Epic's Connection Hub with three live workflow patterns (Scheduled Patients at Home, Direct to Device, On-Demand Patients), plus [status-gated Toolbox language per Section 4].
Which EHRs does Solo work with besides Epic?
Solo's integration is built on open standards — HL7 and FHIR — so it connects to leading EHR environments, with Epic as its deepest and most validated implementation.
What's the difference between Epic Monitor and Solo's virtual observation?
Epic Monitor is a strong way to start observation inside Epic, and it's designed to work with vendors like Teladoc Health. Solo Virtual Observation is the enterprise path: system-scale monitoring, AI fall-risk detection, translation, and a shared device with nursing and consults.
Does Solo support MyChart Bedside TV?
Yes — telehealth, education, and engagement through in-room displays on Epic-approved devices from PDi, LincTV, and Amino.
Will clinicians document in two places?
No. The integration is designed so virtual encounters live in your EHR workflows.
What does implementation ask of our IT team?
A defined path: our integration specialists work directly with your analysts through scoping, build, and validation, following patterns proven across deployments.