Smart care at enterprise scale
Solo™ is the enterprise platform where virtual care and AI converge — one intelligent foundation for care delivery in every room, at every site, without adding complexity for the people delivering it.
The single source for smart care.
What smart care makes possible
Extended capacity
Extend your team without added logistical complexity or additional headcount.
Virtual nursing
Keep the nurses you have — and extend the care you deliver.
Safety observation
The AI layer that makes every room a smart room.
On-demand specialists
Specialist expertise where and when you need it most.
Improve outcomes
Care that gets safer as it gets smarter — helping care teams respond sooner, reduce risk, and keep more patients on the right care path.
Faster interventions
Real-time visibility helps care teams identify changes sooner and respond before a situation escalates.
Fewer falls
Proactive monitoring helps teams identify patients at risk and intervene earlier to prevent falls and other safety events.
Fewer avoidable
Transfers Virtual clinical support gives teams access to the expertise they need, helping resolve more situations in place and avoid unnecessary transfers.
Scale smarter
One platform and one governed foundation make it easier to expand virtual care across the enterprise without creating a new solution for every use case.
One platform
Build new programs on the same technology foundation instead of adding another tool every time a new need emerges.
Built to expand
Start with one use case and build from there, adding capabilities as priorities evolve across the health system.
Compounding value
Each new program builds on the infrastructure, integrations, and expertise already in place — making it easier to scale without starting over.
The platform, in numbers
Category leadership isn't a claim — it's a track record. Solo runs virtual care and AI at scale for health systems of every size, in every setting, every day.
**Internal Teladoc Health Data
Solo enables smart products that deliver better outcomes
The Outcomes
Every outcome on this list runs on the same platform, the same devices, and the same governance. Start with the one your system needs most — the rest are already waiting on the infrastructure you just built.
The Foundation
Underneath every outcome is one enterprise foundation: a governed software platform, a single family of smart devices, and a partner accountable for what happens after go-live.
One platform. Infinite adaptability.
Trusted by leading health systems
Still have questions?
What is an enterprise virtual care platform?
A single governed system for delivering virtual care across a health system — workflows, devices, integrations, AI, and analytics operating as one.
What is Solo?
Solo is Teladoc Health's enterprise virtual care and AI platform: the software, device family, integrations, and managed services behind virtual nursing, patient safety observation, specialty access, and the intelligence layer that runs across them.
What is a smart hospital room?
A room with smart-enabled in-room devices that deliver care like virtual nursing, patient safety observation, and specialty access without additional personnel, sensors, or new construction.
Where do health systems usually start?
Wherever need is highest. Virtual nursing and safety observation are the most common entry points, and with a singular platform, it’s easy to build as needs grow or change.
See the platform behind smart care at scale
*Use of the word "device(s)" on this web page refers to Teladoc Health telehealth products, not medical devices as defined in Section 201(h) of the FD&C Act.
1Dependent upon support tier selected.