Partner with an expert coach to help you live better with diabetes. You’ll get support for managing your blood glucose and overall health, as well as unlimited testing strips and lancets. It’s all included with your Medicare plan.
Member Support is open 24 hours a day, 7 days a week
1-800-835-2362 (TTY: 1-855-636-1578)
No additional cost to you
CONDITION MANAGEMENT
Plus, you’ll have access to online tools, resources and one-on-one health coaching.
Important notice on devices*
When you need more strips and lancets, you simply reorder right from your device or app. We’ll ship you a refill kit at no additional cost to you.
Your connected meter automatically uploads readings to your private account for you to see and share with your support team. To get started, just insert a strip into the meter, do your first check and you’re off.
Get a personalized tip every time you check your blood sugar. View trends of past readings at any time on the meter or in your private account.
Select who you’d like to share your readings with, like your support team or family. No more paper logbooks or connection cables.
Connect with experienced Teladoc Health coaches for support. Start a visit by phone or video, or get expert advice by email or text message.
Create optional notifications for high and low readings to let loved ones know your blood glucose status.
Small changes can make a big difference! Your work in this program can help you keep your readings on track, lose weight and create better lifestyle habits.
When I found out that it goes to my phone and you can also monitor me, I thought, ‘That’s a good thing,’ but then I noticed that there’s coaching. There’s so much more to the program that if people are really interested in, they would be able to access...
Carol O.
I loved it and that’s why I enjoy the programs because you know, I can put my blood pressure cuff on and go take my weight. You guys get it automatically....What else could I want?
Raul O.
I spoke to a coach and they explained the data to me and everything. That’s when I found out that I could email it to my doctor. She got me through the website and everything. They’re just really nice and helpful people. I’d never seen all my stuff and data like that before. It was just really cool.
Miguel S.
The testimonials, opinions and statements reflect one individual’s personal experience with Teladoc Health. Results and experiences may vary from person to person and will be unique to each individual. The testimonials are voluntarily provided and are not paid.
Yes! This program does not cost you anything. It’s already part of your health plan. You also won’t pay any shipping fees for your device. You are not billed anything for joining and using Teladoc Health.
After you enroll, you will receive the Teladoc Health Welcome Kit. It includes the blood glucose meter and the supplies you need to check your blood glucose. You will also receive access to the Teladoc Health member website, TeladocHealth.com. That’s where you can personalize the program and access your readings.
First, you must be diagnosed with type 1 or type 2 diabetes. Next, you must be eligible through your health plan or health provider. Call us at 1-800-835-2362 (TTY: 855-636-1578) 24 hours a day, 7 days a week, if you have questions regarding your case.
Yes, you can cancel at any time for any reason. Just call Teladoc Health at 1-800-835-2362 (TTY: 855-636-1578) 24 hours a day, 7 days a week.
Yes! It doesn’t matter how often you check your blood sugar. You get all the testing strips and lancets you need from Teladoc Health at no additional cost to you.
You can reorder strips in four ways:
1. On your member website at TeladocHealth.com
2. On your Teladoc Health meter
3. On the Teladoc Health mobile app
4. Call Member Support at 1-800-835-2362 (TTY: 855-636-1578), 24 hours a day, 7 days a week
Member Support is open 24 hours a day, 7 days a week
1-800-835-2362 (TTY: 1-855-636-1578)
*Livongo is now Teladoc Health, and we are in a brand transition phase. You may receive Livongo-branded and Teladoc Health-branded products during this transition. Other than brand name, there is no difference between products.
**Teladoc Health press release: Teladoc Health highlights progress in advancing care access, sustainability in new report.
