Diabetes management, simplified

Teladoc Health is a diabetes management program that's already included with your health plan. Enjoy support and supplies to start living better today.

24 hours a day, 7 days a week
(TTY: 855-636-1578)

Important notice on devices*

Why join Diabetes Management?

Because you'll get the tools and support to make living with diabetes easier—and it won't cost you anything extra because it's already part of your health plan. Just register and get started with Teladoc Health.

What you'll get with Diabetes Management:

  • An easy-to-use digital blood glucose meter at no extra cost to you. It will help you manage your blood sugar the way your doctor recommends. And, it's ready to use right out of the box. No setup required.

  • Unlimited strips and lancets at no cost to you, so you can check your readings as often as you'd like without worrying you'll run out. Order new ones right from your meter.

  • Expert support 24/7 to answer your questions and provide assistance if your readings go out of range.

  • Better blood sugar tracking. View your history and easily share your readings with your doctor or care team. No more paper logs.

 24 hours a day, 7 days a week
(TTY: 855-636-1578)

Diabetes management

Ready to try the Diabetes Management program?

24 hours a day, 7 days a week
(TTY: 855-636-1578)

See what people are saying about Diabetes Management

William Mcleod
Meet

William McLeod

"I received my meter three days ago and I already feel like I am in better control of my diabetes! I love that my results automatically upload to my app, not to mention the tips and recipes."

William McLeod

Still have questions?

Yes! It is completely at no cost to you. Your employer, health plan or health provider pays for the program on your behalf. Shipping is included too. You are not billed anything for joining and using Teladoc Health.

 

First, you must be diagnosed with type 1 or type 2 diabetes. Next, you must be eligible through your health plan or health provider. Chat with us or call us at 1-800-835-2362 (TTY: 855-636-1578) 24 hours a day, 7 days a week if you have questions regarding your case.

Yes, you can cancel at any time for any reason. Just call Teladoc Health at 1-800-835-2362 (TTY: 855-636-1578) 24 hours a day, 7 days a week.

Yes! No matter if you check once a week or once per hour, with Teladoc Health you receive all the strips you need at no additional cost to you.

You can re-order strips in four ways: 1) On your member website at TeladocHealth.com, 2) on your Teladoc Health meter, 3) on the Teladoc Health mobile app or 4) by calling member support at 1-800-835-2362 (TTY: 855-636-1578) 24 hours a day, 7 days a week.

Note: GLP-1 solutions may be available to members enrolled in a condition management program based on the benefit offering provided by your employer, health plan or care provider. For questions on your benefits offering, please contact your benefits administrator

Teladoc Health care providers can prescribe GLP-1s for members enrolled in condition care through their condition management program when clinically appropriate.

Our approach is to offer these medications in addition to providing guidance on lifestyle modifications. Members can expect support through nutritionists, expert coaching and other licensed professionals.

It depends on many factors:

  • You must be enrolled in our Diabetes Management, Hypertension Management, Weight Management or Diabetes Prevention programs. Your employer or plan sponsor must also have opted in to offer the condition care service.
  • If you clinically qualify, you’ll receive an invitation to enroll in condition care.
  • Once enrolled in condition care, your Teladoc Health care provider will assess whether a GLP-1 medication is right for you. Typically, these medications are available to members who meet additional clinical criteria. Members must also have already shown a strong attempt at lifestyle modifications and were unsuccessful.

You’ll meet with a Teladoc Health care provider for an initial visit. During this visit, the provider will review your medical history. They’ll also review your current and previous medications. If you meet certain criteria, the provider may suggest starting a weight loss medication. Together, you can decide if it’s right for you. Your provider will also educate you on how to use it, the expected impact, side effects and how to monitor it.

After your provider submits the prescription, it may take several weeks to get it filled. You can expect some administrative follow-up to get the medication approved. You or your provider may need to submit more documentation, prior authorizations or appeal letters if the medication is denied. You’ll be informed if the medication is denied. And your provider may suggest a different one.

You can also expect regular clinical follow-ups after the initial visit:

  • 8-12 weeks to check early response and predict final response to medications.
  • Every 2-4 weeks in the beginning and every 2-3 months thereafter for certain members and medications. The goal is to assess side effects, evaluate weight loss and adjust doses if necessary.
  • 6-12 months to evaluate weight maintenance, prevent weight gain and keep focus on diet and physical activity. For most weight-loss medications, doctors recommend ongoing use if the medication is helping you lose weight. If you stop taking a medication that’s working, you can expect to regain the weight.


Your care provider may recommend additional clinical support. An expert coach will be available to support your weight loss journey. You may also meet with a Registered Dietitian for personalized nutritional guidance or a behavioral health specialist.

Out-of-pocket costs for these medications are quite high. Your insurance may or may not cover the cost of certain GLP-1s. If they don’t, there are patient assistance programs that may help with costs. However, many programs expire after some time.

Have additional questions?

24 hours a day, 7 days a week
(TTY: 855-636-1578)

Program includes trends and support on your secure Teladoc Health account and mobile app but does not include a tablet or phone.

Livongo is now part of Teladoc Health, and we are in a brand transition phase. You may receive Livongo-branded and Teladoc Health-branded products during this transition. Other than brand name, there is no difference between products.*

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