Unlike other EAPs, Wellbound goes beyond traditional work-life resources, connecting employees to highly recognized, trusted mental and physical health support through seamless navigation that makes it easier to find, access and engage with what’s needed to maintain lasting health and wellness.

Employees can log in to the Teladoc Health or BetterHelp app or call our support line. The multi-front door approach helps boost utilization, and single sign-on enables seamless transitions between platforms.

Employees are guided by always-available Care Advocates. These clinicians conduct a comprehensive assessment to determine the patient’s presenting issue(s) and severity before directing them to the appropriate resource.

Once the EAP session limit has been reached, employees can continue receiving therapy from the same provider through their medical benefits if the provider is in-network. In the rare instance that the provider is not in-network, the employee may choose to pay out-of-pocket to continue receiving therapy.

Wellbound is a service offered and contracted through Teladoc Health that leverages the diverse and extensive network of BetterHelp providers.

Yes! We offer services to empower business leaders and their organizations. These include management consultation, training and organizational development, in-the-moment referral support and critical incident and trauma response.