Affected by a natural disaster?
We know you have urgent needs, concerns and decisions to attend to right now. That's why we're offering free, easy-to-access telehealth visits to help you, your family and your community get the care needed.
Here's how it works
1
Call Teladoc Health at 855-225-5032 to request a free visit in minutes and complete a brief health assessment.
2
Talk to a doctor by phone from anywhere
3
If medically necessary, have a prescription sent to a pharmacy that’s convenient for you.
Even if you already have a Teladoc Health account, you’ll need to call our Teladoc Health natural disaster hotline to receive free care. Call us day or night—we’ll be here for you.
Care is available to those who need it—help us spread the word
FAQs
What should I do to receive care now?
Call our Teladoc Health natural disaster hotline at 855-225-5032 to request a free visit. Our member service agents are standing by to help you get the care you need. Since this natural disaster benefit is available to everyone in your affected area, you’ll need to call even if you already have and use a Teladoc Health account for care.
What can Teladoc Health be used for?
Teladoc Health connects you with 24/7 access to care for many non-emergency illnesses, even when you can’t get an appointment with your primary care doctor due to home displacement or medical offices being temporarily closed.
What can Teladoc Health doctors treat?
Teladoc Health doctors can diagnose and treat common conditions, including sinus and respiratory infections, headaches, stomach issues and many other non-emergency illnesses. When medically necessary we can also prescribe medication and refills.
Can Teladoc Health handle my emergency situations?
Teladoc Health is designed to handle non-emergency medical problems. You should not use Teladoc Health if you are experiencing a medical emergency. If you are experiencing a medical emergency, please call 911.
Can I get a prescription?
Our doctors can write prescriptions when medically necessary for new ailments, as well as refills for your ongoing medications. They can be sent to a pharmacy that is convenient for you. Learn more here.
I'm new to Teladoc Health. If I receive care after calling the Teladoc Health natural disaster hotline, will I need to set up an account to get care?
Call the Teladoc Health natural disaster hotline at 855-225-5032 to receive a free visit immediately. Once this disaster is over, you will need to register for an account with Teladoc Health for future visits at teladochealth.com/start.