A virtual nursing program solving today's workforce challenges—with scale for future sustainability

Valley Health, a not-for-profit healthcare system spanning Virginia, West Virginia, and Maryland, embarked on a journey to enhance care delivery through virtual care. Faced with challenges such as workforce shortages and the impact of COVID-19, Valley Health aimed to consolidate their telehealth solutions into a unified platform.

Teaming up with Teladoc Health, they implemented a virtual nursing pilot program. This program, utilizing state-of-the-art technology, allowed virtual nurses to collaborate with bedside nurses, saving time and enhancing patient care. The success of the pilot has led Valley Health to expand virtual nursing to other hospitals and integrate digital mental health solutions, with future plans to scale their virtual care ecosystem for comprehensive healthcare services. Read the full case study.