SOLO is Teladoc Health's intelligent operating system for care delivery—unifying virtual care, AI, and connected devices* on one platform, one device family, one partner. From the bedside to the rural ED to the home, it gives clinical, operational, and IT leaders a single foundation to scale care and cut the sprawl of point solutions.
SOLO is Teladoc Health's enterprise virtual care platform that unifies virtual care, AI, and connected devices on a single operating system for hospitals and health systems. It brings clinical consults, virtual nursing, virtual sitting, telestroke, and AI-enabled monitoring together on one platform, one device family, and one partner — supporting care delivery from the hospital bedside to the rural emergency department to the patient's home.
SOLO supports the full breadth of inpatient, emergency, and outpatient virtual care on a single platform, including virtual nursing, virtual sitting, telestroke, critical care, hospitalist programs, behavioral health, neonatology, and AI-enabled patient monitoring. Because these services run in one governed environment, health systems can start with a single program — such as virtual nursing — and scale to enterprise-wide care orchestration over time.
Yes. SOLO is EMR-native and integrates with Epic, Oracle Health, and other leading electronic medical record systems through standards based interoperability. It includes Epic Toolbox-designated workflows that put virtual care directly in clinicians' hands inside their existing EMR, so care teams deliver virtual care without a workflow detour.
SOLO lowers total cost of ownership by consolidating fragmented point solutions, redundant licenses, and overlapping device fleets into a single platform. By replacing multiple vendors with one platform partner, health systems reduce vendor sprawl, simplify IT overhead, and free up capital to reinvest in care rather than in maintaining disconnected tools.
Clarity is Teladoc Health's purpose-built AI suite built into the SOLO platform. It surfaces real-time clinical signals, automates documentation, and supports clinicians at the moment of care — turning connected hospital rooms into intelligent care environments without adding to clinician workload.
Yes. SOLO is engineered for the scale and complexity of modern health systems, supporting facilities ranging from a 25-bed critical access hospital to a 1,000-bed academic medical center within one governed, centrally supported environment. Its configurable workflows let organizations begin with a single use case and expand to enterprise-wide virtual care as priorities grow.
SOLO delivers connected care across inpatient floors, emergency departments, ambulatory clinics, rural sites, and the home. A single platform with one identity layer provides a consistent experience for both clinicians and patients, no matter where care takes place.
Unlike standalone telehealth point solutions, SOLO unifies virtual nursing, virtual sitting, telestroke, clinical consults, and AI monitoring on one enterprise platform that is governed and supported as one. This removes the burden of managing multiple disconnected vendors, device fleets, and licenses, giving clinical, operational, and IT leaders a single foundation to scale care.
SOLO includes managed services and 24/7 support backed by Teladoc Health's clinical and technical teams. This enterprise-grade support model means a hospital's IT department gains a partner who helps run the platform rather than another system to maintain on its own.
SOLO runs on a single connected device family designed to support point-of-care virtual visits and clinical collaboration across inpatient, emergency, outpatient, and home settings. Using one device family instead of overlapping fleets reduces hardware sprawl and simplifies deployment and management for IT teams.
*Use of the word "device(s)" refers to Teladoc Health telehealth products, not medical devices as defined in Section 201(h) of the FD&C Act.