What We Do
Teladoc Health delivers, enables, and empowers virtual care services that span every state in a person's health journey -- from wellness and prevention to acute care to complex healthcare needs. We use proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care.
Scalable, Secure Platform
As the global leader in virtual care, we have invested in technology and staffing to support in-house, end-to-end operations in locations around the world.
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Over 20,000 visits supported on our busiest day |
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24/7/365 in-house operations |
Medical Quality
With an unwavering commitment to delivering high-quality care, we deploy stringent virtual care protocols and clinical quality-assurance programs.
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More than 450 medical subspecialties |
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100+ virtual care clinical practice guidelines |
Unique Engagement Engine
Our award-winning member experience and analytics-driven engagement services deliver industry-leading utilization and satisfaction, accelerating the adoption of virtual care.
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3x higher registration rates with surround sound marketing |
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4x utilization over industry average |
Primary Care
People who use primary care are more likely to get routine checkups and be engaged in their health, identify health issues earlier and more effectively, and better manage chronic conditions. Teladoc Health delivers a Primary Care service that people love and use, enabling plan sponsors to accelerate and amplify the value of primary care.
Telehealth
For convenient access to high-quality healthcare, millions of people around the world have connected with Teladoc Health. Members can resolve healthcare needs through on-demand or scheduled visits with licensed doctors spanning multiple specialties. After a visit, 92% of patients reported resolution, demonstrating convenience, outcomes, and value for members and plan sponsors alike.
Mental Health Services
Around the world, people need greater access to high-quality mental healthcare. Our mental health services range from ongoing visits with a mental healthcare specialist to expert medical opinions for complex cases. With millions of sessions completed by our licensed therapists, psychologists and counselors, Teladoc Health has helped people receive guidance, support and relief.
Chronic Condition Management
With smart connected devices, personalized digital coaching, and 24x7x365 access to health professionals for a human touch when the member needs it, Teladoc Health empowers people with chronic conditions to live better and healthier lives.
Expert Medical Services
When members face complex medical needs, our expert medical services help them make confident decisions. Expert specialists, matched to the unique needs of each case, review medical records, pathologies and test results to confirm the accuracy of diagnoses and treatment plans. Insurers and employers gain confidence that members are on the right path to better health outcomes and lower costs.
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Integrated Virtual Care
With dozens of clinical services delivered through an integrated platform, we provide a full spectrum of virtual care capabilities. Teladoc Health serves as a convenient “front door” that connects members to the healthcare they need—from on-demand visits with licensed doctors to complex case consultations with the world’s top specialists.
Platform and Program Services
With an end-to-end licensable virtual care platform, integrated devices and operational support services, Teladoc Health offers a single solution for providers to extend virtual care services and drive increased patient and physician satisfaction, visit volume and market share.