Condition Management

Live healthily. Live confidently

Discover care and support for chronic conditions with smart devices, expert coaches and easy-to-follow, personalized plans

Available at no cost to you*
Important notice on Devices**

Diabetes Managment

Diabetes management

Get personalized tools and support to track your blood sugar levels and develop healthier lifestyle habits.

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Diabetes prevention

Get ahead of diabetes with medically certified content, activity tracking and ongoing coaching.

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Discover lifestyle changes that can reduce blood pressure with daily tracking and support.

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Weight management

Find tips and techniques that work for you to improve nutrition, exercise and weight loss.

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A one-of-a-kind approach to condition management

With our program, you have access to connected health-monitoring devices, certified health coaches and support from physicians and mental health specialists—all to help manage conditions like diabetes, hypertension and weight challenges.

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Your care is designed around you and your lifestyle—your goals, your health data and how you prefer to communicate with our coaches. Support is also available in Spanish.

Get as much support and education as you need from your dedicated health coaches and your digital tools.

Depending on your condition(s), you may receive a blood glucose meter with unlimited strips, a blood pressure monitor and/or a connected scale to track your vital health numbers.

If our team detects that you are experiencing dangerous levels of glucose, we'll reach out to you immediately to get you the support you need.

Our Condition Management program is based on clinical standards of care, including guidance from the American Diabetes Association, American Heart Association and Centers for Disease Control and Prevention.

Boost your health and live well

When you register for Teladoc Health—at no cost to you*—we get right to work to help you live your healthiest life possible.


You'll receive the appropriate connected device(s) for your condition so you can begin your readings immediately.

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You will have expert health coaching and support available to you from the day you register.

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We begin monitoring your health and feedback to develop customized tips and guidance to help you be your best.

Stick with it. See real results.

After helping more than 730,000 patients, we know what it takes to help people develop healthy habits that create lasting results. In fact, we've helped people reduce the number of medications they're on due to healthier lifestyle changes!


reduced incidence of diabetes over a three-year period***


average systolic blood pressure reduction***


of patients lost 5% or more of their starting weight***

A dedicated care coach for your journey

When you partner with us, you'll work with the same certified coach on an ongoing basis. This allows you to develop a comfort level with your coach and to take a long-term, holistic approach to help manage your health.

Teladoc Health Coach

Your dedicated health coach will monitor issues that include:

  • Diet
  • Exercise
  • Medication
  • Motivation
  • Nutrition
  • Mental health

Smart devices and expert support to get well. And live well.

Check your eligibility today and download our mobile app.

See what our patients have to say

The testimonials, opinions and statements reflect one individuals' personal experience with Teladoc Health. Results and experiences may vary from person to person and will be unique to each individual. The testimonials are voluntarily provided and are not paid. The individual in the photo is not the individual who provided this testimonial.

Still have questions?

To enroll in Diabetes Management, you must have a diagnosis of type 1 or type 2 diabetes and be eligible through your employer or health plan. To enroll in Hypertension Management, you must have high blood pressure and be eligible through your employer or health plan.

For Diabetes Management, you'll get a connected meter that automatically uploads your blood glucose readings, real-time insights and feedback on your readings, access to expert coaches and more. You'll also get unlimited strips (really!) and lancets shipped right to your door. All are provided at no cost to you*.

For Hypertension Management, you'll get a connected blood pressure monitor that records blood pressure readings in our mobile app along with personalized tips and nutrition, stress and exercise information to help you manage your blood pressure.

You can sign up for just one or as many programs as you're eligible for. If you start with one program, you can always add on another program when you feel ready.

Yes! As long as you are eligible for the program through your employer or health plan, Teladoc Health Condition Management is available at no additional cost to you. Even shipping is included! Your employer, health plan or healthcare provider pays for the program on your behalf.

After you enroll, you will receive a Welcome Kit with instructions on how to get started. You'll also be able to download and log in to our mobile app, where you can personalize your program and see your progress.

Note: GLP-1 solutions may be available to members enrolled in a condition management program based on the benefit offering provided by your employer, health plan or care provider. For questions on your benefits offering, please contact your benefits administrator

Teladoc Health care providers can prescribe GLP-1s for members enrolled in condition care through their condition management program when clinically appropriate.

Our approach is to offer these medications in addition to providing guidance on lifestyle modifications. Members can expect support through nutritionists, expert coaching and other licensed professionals.

It depends on many factors:

  • You must be enrolled in our Diabetes Management, Hypertension Management, Weight Management or Diabetes Prevention programs. Your employer or plan sponsor must also have opted in to offer the condition care service.
  • If you clinically qualify, you’ll receive an invitation to enroll in condition care.
  • Once enrolled in condition care, your Teladoc Health care provider will assess whether a GLP-1 medication is right for you. Typically, these medications are available to members who meet additional clinical criteria. Members must also have already shown a strong attempt at lifestyle modifications and were unsuccessful.

You’ll meet with a Teladoc Health care provider for an initial visit. During this visit, the provider will review your medical history. They’ll also review your current and previous medications. If you meet certain criteria, the provider may suggest starting a weight loss medication. Together, you can decide if it’s right for you. Your provider will also educate you on how to use it, the expected impact, side effects and how to monitor it.

After your provider submits the prescription, it may take several weeks to get it filled. You can expect some administrative follow-up to get the medication approved. You or your provider may need to submit more documentation, prior authorizations or appeal letters if the medication is denied. You’ll be informed if the medication is denied. And your provider may suggest a different one.

You can also expect regular clinical follow-ups after the initial visit:

  • 8-12 weeks to check early response and predict final response to medications.
  • Every 2-4 weeks in the beginning and every 2-3 months thereafter for certain members and medications. The goal is to assess side effects, evaluate weight loss and adjust doses if necessary.
  • 6-12 months to evaluate weight maintenance, prevent weight gain and keep focus on diet and physical activity. For most weight-loss medications, doctors recommend ongoing use if the medication is helping you lose weight. If you stop taking a medication that’s working, you can expect to regain the weight.

Your care provider may recommend additional clinical support. An expert coach will be available to support your weight loss journey. You may also meet with a Registered Dietitian for personalized nutritional guidance or a behavioral health specialist.

Out-of-pocket costs for these medications are quite high. Your insurance may or may not cover the cost of certain GLP-1s. If they don’t, there are patient assistance programs that may help with costs. However, many programs expire after some time.

Pricing and services vary depending on employer and health plans.

Create your account to view your available Teladoc Health benefits.

*If you are scheduling an annual checkup, your fee will be waived in accordance with your benefits policy.

**Livongo is now part of Teladoc Health, and we are in a brand transition phase. You may receive Livongo-branded and Teladoc Health-branded products during this transition. Other than brand name, there is no difference between products.

***Teladoc Health data