Pair up with an expert coach for your best health. And, get unlimited testing strips and lancets delivered right to your door. It’s all included in your health plan—you pay nothing extra.
Member Support is open 24 hours a day, 7 days a week
1-800-835-2362 (TTY: 1-855-636-1578)
No additional cost to you
CONDITION MANAGEMENT
You also get access to online tools, resources and one-on-one health coaching.
Important notice on devices*
Test as much as you want. When you need more strips and lancets, simply reorder on your device. In a few days, a refill kit will arrive at your door.
Your meter will sync your readings with your private online account. You can see your past checks and share them with your support team if you want. To get started, insert a strip into the meter, do your first check and you’re done!
Get a personalized tip every time you check your blood sugar. View past readings at any time on the meter or in your private account.
Send your readings to your support team or family to share your progress. No more paper logbooks or connection cables.
Reach a Teladoc Health coach for support anywhere you are. Start a visit by phone or video, or get advice by email or text message.
Create optional notifications for high and low readings to let loved ones know your blood glucose status.
Small changes can make a big difference! Your work in this program can help you keep your readings on track, lose weight and create better lifestyle habits.
I have a monthly coaching appointment. We work on issues beyond just diabetes. Motivation, just dealing with things that make me anxious.... They’re like a life coach. I love it. I wouldn’t be without it. It’s made such a difference for me.
Christina S.
It’s just easy to do. It’s on my phone. I’ve got a little kit for the blood sugar and the blood pressure monitor, and I keep the scale in the bathroom.
Billy G.
On the diabetes thing, when I was trying to do the test and I really couldn’t find where it says what the range should be, so when I contacted the coach, she sent me a link to a video that explained it right away. It was perfect. They’re very beneficial because they help you.
Carl M.
The testimonials, opinions and statements reflect one individual’s personal experience with Teladoc Health. Results and experiences may vary from person to person and will be unique to each individual. The testimonials are voluntarily provided and are not paid.
Yes! This program does not cost you anything. It’s already part of your health plan. You also won’t pay any shipping fees for your device. You are not billed anything for joining and using Teladoc Health.
After you enroll, you will receive the Teladoc Health Welcome Kit. It includes the blood glucose meter and the supplies you need to check your blood glucose. You will also receive access to the Teladoc Health member website, TeladocHealth.com. That’s where you can personalize the program and access your readings.
First, you must be diagnosed with type 1 or type 2 diabetes. Next, you must be eligible through your health plan or health provider. Call us at 1-800-835-2362 (TTY: 855-636-1578) 24 hours a day, 7 days a week, if you have questions regarding your case.
Yes, you can cancel at any time for any reason. Just call Teladoc Health at 1-800-835-2362 (TTY: 855-636-1578) 24 hours a day, 7 days a week.
Yes! It doesn’t matter how often you check your blood sugar. You get all the testing strips and lancets you need from Teladoc Health at no additional cost to you.
You can reorder strips in four ways:
1. On your member website at TeladocHealth.com
2. On your Teladoc Health meter
3. On the Teladoc Health mobile app
4. Call Member Support at 1-800-835-2362 (TTY: 855-636-1578), 24 hours a day, 7 days a week
Member Support is open 24 hours a day, 7 days a week
1-800-835-2362 (TTY: 1-855-636-1578)
*Livongo is now Teladoc Health, and we are in a brand transition phase. You may receive Livongo-branded and Teladoc Health-branded products during this transition. Other than brand name, there is no difference between products.
**Teladoc Health press release: Teladoc Health highlights progress in advancing care access, sustainability in new report.
