August 19, 2020

Teladoc Health Recognizes Top Hospitals and Health Systems for Virtual Care Excellence During the Telehealth Innovation Forum

Purchase, NY, August 20, 2020 – Teladoc Health (NYSE: TDOC), the global leader in virtual care, recognized top hospitals and health systems with the Telehealth Innovation Awards for achievements in advancing virtual care worldwide at the 14th Telehealth Innovation Forum. This highly-regarded annual event, held virtually this year, gathered more than 3,500 healthcare leaders to discuss growth strategies and the future of virtual care.

The Telehealth Innovation Awards were established to recognize healthcare providers who have successfully implemented an innovative approach to their virtual care strategies to advance patient care. While each award category typically highlights telehealth’s ability to transform delivery models for organizations of all sizes, the insights collected from this year
also highlight the vital role virtual care has in extending access to healthcare during the COVID-19 pandemic.  

“Now, more than ever, healthcare providers are facing increased challenges to delivering care,” said Joseph DeVivo, president, hospital and health systems at Teladoc Health. “COVID has exponentially increased the number of hospitals and health systems utilizing virtual care platforms as well as expanded the use cases for those who had already deployed a virtual care platform. Through leadership and innovation, this year’s Telehealth Innovation Award winners are delivering patient care from post-op, to neonatology, to stroke and more, meeting patients where they are with excellence in care. We applaud all the award recipients for being at the forefront of healthcare delivery.”

Award recipients and organizations were recognized for contributions toward telehealth excellence and growth, including program expansion, patient impact, and innovation in new or emerging telehealth programs and models. All session and volume data are based on internal analytics from the Teladoc Health platform.

The Telehealth Innovation Awards recognized the following twelve hospitals and health systems in four categories:

  • The Founder’s Award recognizes telehealth excellence and virtual care innovation.

    • Charité – Universitätsmedizin Berlin: The Founder’s Award for Telehealth Excellence for innovating a telecritical care model that fits the EU system of care and the thought leadership provided to the German public health system in the area of Berlin and Brandenburg for a COVID-19 response plan

  • Top Telehealth Global Provider and National Network recognizes telehealth leadership and innovation.

    • Hospital Israelita Albert Einstein: Top Telehealth Global Provider Award for leadership and innovation with the platform’s highest session volume with 455% growth from Q1 to Q2 2020

    • HCA Healthcare: Top National Telehealth Network Award for leading virtual care transformation

  • Top Telehealth Innovators & Leaders recognizes achievements in new or emerging telehealth models. 

    • Jefferson Health: #1 Integrated Telehealth Program for its innovation and ongoing
      leadership in virtualizing care delivery across the continuum

    • Geisinger Health: #1 National Telehealth Provider for redefining boundaries to expand access to care

    • Cape Regional Health System: #1 Accelerated Physician Engagement for rapid expansion of physician visit volume by 200% and enrollment of patients in telemedicine for its multispecialty group practice during the COVID crisis

    • Ready: #1 In-Home Care Provider for accelerating healthcare from traditional settings to the home


  • Top Program Leaders recognizes telehealth leadership across various program specialties.

    • Children’s Mercy: Top Program Leader in Acute Pediatric Care for outstanding program expansion

    • Cincinnati Children’s Hospital Medical Center: Top Program Leader in Consumer Pediatrics for pioneering consumer telehealth pediatric care

    • HCA Healthcare: Top Program Leader in Mental Health for an outstanding commitment to expanding telepsychiatry services     

    • Charité Universitätsmedizin Berlin: Top Program Leader in Critical Care for outstanding enhancements in recovery for intensive care

    • Providence: Top Program Leader in Hospitalist Care for outstanding adoption of virtual care

“It was a tremendous honor to be named amongst a group of healthcare providers that
prioritize the highest quality of patient care with the use of virtual care,” said David Fletcher, associate vice president of telehealth at Geisinger. “Our organizations are so laser-focused on our telehealth initiatives and the Telehealth Innovation Forum was a great opportunity to converse and collaborate with telehealth thought leaders, particularly in discussing COVID key learnings and next steps. I look forward to not only continuing the success of Geisinger’s telehealth program, but also working across the industry to ensure the steady future of virtual care.” 

For more information on the Telehealth Innovation Award winners, please visit To review sessions and discussions held during the Telehealth Innovation Forum, please visit

About Teladoc Health

Teladoc Health is transforming how people access and experience healthcare. Recognized as the world leader in virtual care, Teladoc Health directly delivers millions of medical visits across 175 countries each year through the Teladoc Health Medical Group and enables
millions of patient and provider touchpoints for thousands of hospitals, health systems and physician practices globally. Ranked #1 among direct-to-consumer telehealth providers in the J.D. Power 2019 U.S. Telehealth Satisfaction Study and Best in KLAS for Virtual Care Platforms for 2020, Teladoc Health leverages more than a decade of expertise and real-time insights to meet the growing virtual care needs of consumers, healthcare professionals, employers and health plans. For more information, please visit or follow @TeladocHealth on Twitter.

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