CLIENT SUCCESS STORY
Big Y, an independent New England supermarket chain, partnered with Teladoc Health to empower its 10,000 employees to live their healthiest lives—giving them the confidence, care and support they need to improve health outcomes with a comprehensive suite of flexible and convenient virtual care offerings.
Results since partnering with Teladoc Health:
Most of Big Y’s employees work fast-paced, shift-based jobs in supermarkets. Irregular schedules, busy lifestyles and limited access to computers and phones at work make it difficult for employees to manage their health. Big Y needed a creative support solution that would help increase engagement among hard-to-reach employees, reduce costs and improve well-being across its large workforce.
Big Y initially partnered with Teladoc Health to address the high prevalence of diabetes among employees. Leveraging innovative behavioral science principles and convenient tools, Big Y employees could better understand their health trends and build healthier habits.
Personalized, AI-powered health snapshots
With the support of the virtual tools provided by Teladoc Health, Big Y employees became more confident in their ability to manage their diabetes, reducing their A1c levels and preventing downstream health complications.
Driven by this success, Big Y expanded its partnership with Teladoc Health to provide more comprehensive care for cardiometabolic conditions, convenient 24/7 virtual care, access to specialists via expert second opinions and dermatology.
Our experience with Teladoc Health has been nothing but positive. It’s a great partnership, and they’re very responsive with lots of information and ideas to help support our employees and their families, ensuring they are making the most of their benefits.
Tara Blondin, Benefits Manager, Big Y
Comprehensive virtual care offerings and robust engagement tools helped Big Y achieve big wins. Employees feel more confident in their ability to access care that fits their schedules so they can get the personalized, effective support they need to live their healthiest lives.
1 Big Y Foods + Teladoc Partnership Review, data through 2/28/2025
2 Big Y Foods, Inc. Diabetes Remission Data, data through 12/31/2024
3 Big Y Foods, Inc., Universal Business Review, data through 12/31/2024
The testimonials, opinions and statements reflect one client’s experience with Teladoc Health. Results and experiences may vary from client to client. The testimonials are voluntarily provided and are not paid.
About Teladoc Health: Teladoc Health is empowering all people everywhere to live healthier lives by transforming the healthcare experience. Recognized as the world leader in whole-person virtual care, Teladoc Health leverages clinical expertise, advanced technology and actionable data insights to meet the evolving needs of consumers and healthcare professionals.
