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CLIENT SUCCESS STORY

Delivering flexible care to a highly distributed, skilled trades workforce

  Key takeaways

Teladoc Health and Rogers Group Inc. partner to provide convenient, affordable care for busy construction workers operating in the field across 12 states. Employees and their dependents benefited from more accessible and personalized care that drove powerful results.

Successful engagement and health improvements with Teladoc Health support:

  • 44% of participating members living with diabetes achieved remission-level A1c (≤6.5%)1
  • 40% of members using primary care services have also utilized other telehealth services2
  • +72 Net Promoter Score (NPS)2

Bridging gaps to better health for an essential infrastructure workforce

Rogers Group Inc. is the largest privately held producer of aggregates in the country, operating 85 quarries and 55 asphalt plants across 12 states. Its team of over 3,000 laborers faces physically demanding, high-risk work and long, irregular hours which create pressure on their physical and mental health. With many employees living and working in rural areas, accessing in-person clinical care could be challenging and time-consuming.

Rogers Group needed a proven partner with a personalized approach to help its employees live their healthiest lives. It sought to provide affordable, accessible and convenient healthcare that could help deliver on its goals of:

Improving

cardiometabolic
health

Influencing

positive behavior
changes

Yielding

better clinical outcomes

Decreasing

healthcare costs for both employees and the company

Construction worker in safety gear holding clipboard near road roller.

Supporting employees on the road to better cardiometabolic health, wherever they are

Rogers Group has partnered with Teladoc Health since 2019 to offer employees streamlined, affordable access to 24/7 care, primary care, diabetes and prediabetes support, mental healthcare, dermatology and nutrition support. For rural employees who previously had little success utilizing in-person care for themselves or their dependents, the easy access to virtual care offered by Teladoc Health provided a welcome sense of relief. With 24/7 care at their fingertips, employees were finally able to find the expert help they needed in ways that fit around their busy schedules.

Teladoc Health’s virtual care solutions align seamlessly with our goal to reduce costs to keep benefits accessible for our rural employee population. They really have made it much easier for our members to access the care they need.

Katie Lockhart, CEBS, Manager of Benefits, Rogers Group Inc.

Flexible virtual care helped Rogers Group employees feel supported, improve their well-being and access care when it matters most. Backed by strong engagement and clinical improvements, this strategic partnership delivered real impact for Rogers Group Inc.

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