
Driving innovation in rural healthcare delivery

At Forum 2025, Carlos Nueno, President, International for Teladoc Health, sat down with Joanne Pelley, an executive at Newfoundland and Labrador Health Services (NL Health Services), to explore the ways in which they’re transforming the healthcare system.
They discussed how innovations within virtual care, including within the ER and primary care, allow NL Health Services to deliver equitable and accessible care to rural populations. These innovations help meet the high expectations from patients who want healthcare delivered close to home, increase care capacity and enhance access across the continuum of care.