How a six-year partnership delivers on consumer health needs

In this candid fireside conversation, Dan Conroy and Dr. Reetika Kumar reflect on nearly six years of partnership between Teladoc Health and Independence Blue Cross (IBX), discussing what's made the relationship work and how it has evolved from a single diabetes program into one spanning nearly the full range of Teladoc Health's solutions. They talk through real member outcomes, rising expectations around access and convenience and how IBX approaches emerging needs like obesity treatment, favoring comprehensive, whole-person care over medication access alone.