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Emerging Trends in Virtual Care

The landscape of healthcare benefits is evolving. There’s rapid expansion of virtual care, especially as it relates to specialty services, the management of chronic conditions and addressing primary care shortages. Charles Smith, MD, Chief Medical Officer, AON, shared his perspective on what’s happening in the group health market at Forum 2025.

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Meet your speakers

Charles Smith

Charles Smith, MD

Chief Medical Officer, AON

Kelly Bliss

Kelly Bliss

President, U.S. Group Health, Teladoc Health

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