Virtual engagement transforms diabetes prevention for Medicare beneficiaries

Faced with low enrollment and lackluster performance in the traditional Medicare Diabetes Prevention Program (MDPP) required by CMS, a large national Medicare health plan sought a more engaging, accessible way to help those at risk for type 2 diabetes. By partnering with Teladoc Health to offer virtual DPP, the plan delivered evidence-based resources, connected experiences elevated by technology and personalized coaching to help its members take control of their health. With high enrollment and engagement rates, beneficiaries saw measurable clinical improvements and weight loss, which prevented the onset of type 2 diabetes.

• 5% enrollment rate with Teladoc Health DPP, compared to only 0.01% enrollment in MDPP¹
• 67% of active members lost weight²
• 47% of members who lost weight lost more than 5% of their starting weight²
• 99% of active members use a connected device²
• +65 NPS, an increase in 2025^2,3