Healthy goals start here. We can help.

Take steps towards a healthy lifestyle today. The Diabetes Prevention Program is part of your health plan, and it's waiting for you. Get started now at no additional cost.

24 hours a day, 7 days a week
(TTY: 855-636-1578)

Important notice on devices*

Teladoc Health helps you live healthier

  • An easy-to-use smart scale and app

  • One-on-one support when you want it

  • Quick tips on food, exercise and more

 24 hours a day, 7 days a week 
(TTY: 855-636-1578)

Mobile screen

We're your partner for healthy living

Easy weight tracking
Small steps to a big change
Simple setup and ready to go
Support when you want it

Breaking down barriers to your best self

Take steps toward a healthier lifestyle at no additional cost to you!

We'll show you the way:

Get guidance on weight loss, healthy eating, activity and more.

Support is always available:

Call or email an expert health coach whenever it's most convenient for you.

No additional cost:

Enroll with no additional fees.

“All I can say is I love it.”

Here's what some of our members have to say:

The testimonials, opinions and statements reflect one individuals' personal experience with Teladoc Health. Results and experiences may vary from person to person and will be unique to each individual. The testimonials are voluntarily provided and are not paid. The individual in the photo is not the individual who provided this testimonial.

Still have questions?

Teladoc Health is available at no additional cost because it is fully covered through your Medicare plan.

After you enroll, you will be shipped the Teladoc Health Welcome Kit that includes a scale for you to start checking your weight. You will receive access to the Teladoc Health mobile app here, where you can personalize your program and access your progress.

Teladoc Health takes your privacy seriously. Your health information is protected by federal and state laws, including HIPAA. Please see our Notice of Privacy Practices for more information on how Teladoc Health uses your health information.

You must be eligible through your Medicare plan and meet program-qualifying criteria. In addition, if you have diabetes, you do not qualify for our Diabetes Prevention Program. Chat with us or call us at 1-800-835-2362 (TTY: 855-636-1578) 24 hours a day, 7 days a week if you have questions.

We do ask that you download the Teladoc Health app so you get the most out of Teladoc Health, including easy weight, activity and food tracking. You can download the Teladoc Health app here.

Yes, you cancel at any time for any reason. Just call Teladoc Health at 1-800-835-2362 (TTY: 855-636-1578) 24 hours a day, 7 days a week.

Note: GLP-1 solutions may be available to members enrolled in a condition management program based on the benefit offering provided by your employer, health plan or care provider. For questions on your benefits offering, please contact your benefits administrator

Teladoc Health care providers can prescribe GLP-1s for members enrolled in condition care through their condition management program when clinically appropriate.

Our approach is to offer these medications in addition to providing guidance on lifestyle modifications. Members can expect support through nutritionists, expert coaching and other licensed professionals.

It depends on many factors:

  • You must be enrolled in our Diabetes Management, Hypertension Management, Weight Management or Diabetes Prevention programs. Your employer or plan sponsor must also have opted in to offer the condition care service.
  • If you clinically qualify, you’ll receive an invitation to enroll in condition care.
  • Once enrolled in condition care, your Teladoc Health care provider will assess whether a GLP-1 medication is right for you. Typically, these medications are available to members who meet additional clinical criteria. Members must also have already shown a strong attempt at lifestyle modifications and were unsuccessful.

You’ll meet with a Teladoc Health care provider for an initial visit. During this visit, the provider will review your medical history. They’ll also review your current and previous medications. If you meet certain criteria, the provider may suggest starting a weight loss medication. Together, you can decide if it’s right for you. Your provider will also educate you on how to use it, the expected impact, side effects and how to monitor it.

After your provider submits the prescription, it may take several weeks to get it filled. You can expect some administrative follow-up to get the medication approved. You or your provider may need to submit more documentation, prior authorizations or appeal letters if the medication is denied. You’ll be informed if the medication is denied. And your provider may suggest a different one.

You can also expect regular clinical follow-ups after the initial visit:

  • 8-12 weeks to check early response and predict final response to medications.
  • Every 2-4 weeks in the beginning and every 2-3 months thereafter for certain members and medications. The goal is to assess side effects, evaluate weight loss and adjust doses if necessary.
  • 6-12 months to evaluate weight maintenance, prevent weight gain and keep focus on diet and physical activity. For most weight-loss medications, doctors recommend ongoing use if the medication is helping you lose weight. If you stop taking a medication that’s working, you can expect to regain the weight.


Your care provider may recommend additional clinical support. An expert coach will be available to support your weight loss journey. You may also meet with a Registered Dietitian for personalized nutritional guidance or a behavioral health specialist.

Out-of-pocket costs for these medications are quite high. Your insurance may or may not cover the cost of certain GLP-1s. If they don’t, there are patient assistance programs that may help with costs. However, many programs expire after some time.

Livongo is now part of Teladoc Health, and we are in a brand transition phase. You may receive Livongo-branded and Teladoc Health-branded products during this transition. Other than brand name, there is no difference between products.*

Getting started is easy

Join today to get your smart scale shipped right to your door ― at no additional cost to you.

Get started now:

24 hours a day, 7 days a week
(TTY: 855-636-1578)

PL016001.A